topic Re: Delivery, status in Orders

Delivery, status

Lawrynowicz — Wed, 30 Nov 2022 17:33:26 GMT

I placed an order for a laptop over 65 hours ago and I still can't check the delivery status. what should I do

Re: Delivery, status

Schockwave — Wed, 30 Nov 2022 20:19:48 GMT

@Lawrynowicz , if your order has gone through and been accepted, then once your order is out for delivery, you will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

If you are concerned in any way, I suggest you ring customer service, there is no account access here.

Re: Delivery, status

Lawrynowicz — Fri, 02 Dec 2022 09:20:19 GMT

Unfortunately, the delay is large. DPD courier is a complete failure. I got a message that the laptop will be delivered today between 8:21 and 9:21, unfortunately this is the time when I have to take my daughter to school. I tried to change the delivery time, but it is not possible. It is also not possible to contact the courier.

Re: Delivery, status

Leanne_T — Fri, 02 Dec 2022 09:52:53 GMT

Hi @Lawrynowicz

Did you miss the delivery this morning?

Leanne.