https://community.ee.co.uk/t5/Orders/Mobile-delivery/m-p/1205158#M63252 <P>Hi there.</P><P>Phoned EE yesterday to make a claim through a insurance policy for a smashed mobile screen.&nbsp; Was told DPD will come today to exchange the phone but no one came came.&nbsp; Only we made sure that someone would be in today but no one turned up.&nbsp; &nbsp;We just like to know what is happening?&nbsp; Thanks</P> Thu, 01 Dec 2022 20:32:53 GMT Sallypusch 2022-12-01T20:32:53Z https://community.ee.co.uk/t5/Orders/Mobile-delivery/m-p/1205158#M63252 <P>Hi there.</P><P>Phoned EE yesterday to make a claim through a insurance policy for a smashed mobile screen.&nbsp; Was told DPD will come today to exchange the phone but no one came came.&nbsp; Only we made sure that someone would be in today but no one turned up.&nbsp; &nbsp;We just like to know what is happening?&nbsp; Thanks</P> Thu, 01 Dec 2022 20:32:53 GMT https://community.ee.co.uk/t5/Orders/Mobile-delivery/m-p/1205158#M63252 Sallypusch 2022-12-01T20:32:53Z https://community.ee.co.uk/t5/Orders/Mobile-delivery/m-p/1205244#M63260 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3278038">@Sallypusch</a></P> <P>Thanks for coming here.&nbsp;</P> <P>I am sorry to hear this, please give us a call on 0800 079 8586 and the team will get this looked into for you.&nbsp;</P> <P>Leanne.</P> Fri, 02 Dec 2022 07:49:54 GMT https://community.ee.co.uk/t5/Orders/Mobile-delivery/m-p/1205244#M63260 Leanne_T 2022-12-02T07:49:54Z