topic Re: I make a order for monthly device, can I know if I’m accepted? in Orders

I make a order for monthly device, can I know if I’m accepted?

Gabi1234 — Thu, 01 Dec 2022 13:44:44 GMT

@ Hello! I make a order for monthly pay device with sim card. I receive email for thanks for the orders, but the upfront amount is didn’t get from my account.

Re: I make a order for monthly device, can I know if I’m accepted?

Gabi1234 — Thu, 01 Dec 2022 13:55:56 GMT

Hello! I make a order for monthly pay device with sim card. I receive email for thanks for the orders, but the upfront amount is didn’t get from my account.

Re: I make a order for monthly device, can I know if I’m accepted?

Gabi1234 — Thu, 01 Dec 2022 14:07:42 GMT

@ Hello! I make a order for monthly pay device with sim card. I receive email for thanks for the orders, but the upfront amount is didn’t get from my account.

Re: I make a order for monthly device, can I know if I’m accepted?

Jon_K — Thu, 01 Dec 2022 16:06:18 GMT

Hi @Gabi1234.

What device did you order?

Was it a confirmation email that you received?

Jon

Re: I make a order for monthly device, can I know if I’m accepted?

Gabi1234 — Thu, 01 Dec 2022 17:17:18 GMT

I make order for Samsung Galaxy S22 ultra. I received email with order number : xkoxxxxxxxxx but I don’t know if I’m accepted.

Many thanks!

[Mod edit: Please do not post order numbers on the public board. Thanks!]

Re: I make a order for monthly device, can I know if I’m accepted?

Jon_K — Thu, 01 Dec 2022 17:52:04 GMT

Usually when you receive your confirmation email, your order has been accepted, @Gabi1234.

If you're unsure, please contact our Customer Care team.

Jon