topic Re: cant phone you back in Orders

cant phone you back

artsynth068 — Tue, 29 Nov 2022 20:31:35 GMT

I had a call from EE you require more info to process my order xxxxxxxxxxxx.Sorry but signal is too poor to phone,you will need to email to ,so i can reply with info you require.i need internet,as i only hve my phone with mobile data.please sort asap.please do not try phoning as signal is too bad here.thank you.Ian

Re: cant phone you back

Leanne_T — Wed, 30 Nov 2022 07:57:09 GMT

Hi @artsynth068

Thanks for coming here.

I am sorry we have no email option for you to use, you would need to call us to provide the details requested.

Leanne.

Re: cant phone you back

artsynth068 — Wed, 30 Nov 2022 12:22:30 GMT

Oh dear not good,so no online chat,send emails I cant reply to.cant use my phone due to poor EE signal.No info of what EE require from me.

I think this a waste of time.Please cancel the order.I will go elsewhere,I only moved to this property a week ago and am stressed out enough! EE need to do more abt there comunication and less obsession with phones all the time.

Re: cant phone you back

bristolian — Wed, 30 Nov 2022 12:31:25 GMT

You can contact EE on 0800 0798586 from any working phone, or use WiFi-calling if you're able to do so.

Were you aware of poor coverage when you viewed your new property?