topic Re: Order Tracking Unavailable. in Orders

Order Tracking Unavailable.

SarahLouBentley — Sat, 26 Nov 2022 18:15:03 GMT

Hi,

I hope you can help me. I purchased a new phone on contract on the 21/11/22. I have used the online tracker but it does not provide me with an update. Please could you advise when my order will be delivered? Order number is: xxxxxxxxxxxxxxx

Hope to hear from you soon.

Many Thanks,

Sarah

Re: Order Tracking Unavailable.

Christopher_G — Sun, 27 Nov 2022 09:02:35 GMT

Hi @SarahLouBentley

Which phone did you order? Please include the colour and memory size.

Chris

Re: Order Tracking Unavailable.

SarahLouBentley — Sun, 27 Nov 2022 09:21:22 GMT

Thank you for your reply. I order a Samsung Galazy S22* with 128GB.

Re: Order Tracking Unavailable.

SarahLouBentley — Sun, 27 Nov 2022 09:21:54 GMT

Oh and it was phantom white

Re: Order Tracking Unavailable.

Christopher_G — Sun, 27 Nov 2022 09:31:06 GMT

Thanks @SarahLouBentley.

As far as I can see, those are in stock and expected to be dispatched within 1 day. I would suggest calling to double check your order with our Mobile Care team.

Chris

Re: Order Tracking Unavailable.

SarahLouBentley — Sun, 27 Nov 2022 09:37:49 GMT

Will do. Thankyou for your help.