topic Where is my order? in Orders

Where is my order?

Lewis08 — Fri, 25 Nov 2022 06:50:06 GMT

I ordered a new phone on 20/11/22. The woman on the phone said it should be delivered the next day. It’s now been 5 days and there’s still now sign of it. When I look on the tracking it’s just saying it’s been dispatched?

Re: Where is my order?

Chris_B — Fri, 25 Nov 2022 07:37:49 GMT

@Lewis08 What phone ? What colour? What storage size ?

Re: Where is my order?

Lewis08 — Fri, 25 Nov 2022 07:40:48 GMT

It’s a Samsung galaxy s22 plus in green with 128gb storage

Re: Where is my order?

James_B — Fri, 25 Nov 2022 08:42:58 GMT

Hi @Lewis08,

Welcome to the EE Community. 🙂

It looks like that phone is in stock. Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help.

James

Re: Where is my order?

Senpa — Fri, 25 Nov 2022 08:45:26 GMT

I ordered mine on 20/10, try waiting 5 weeks with no feedback except it’s on its way!!!!!!!