topic Re: Returning iPhone to DPD in Orders

Returning iPhone to DPD

mikey387 — Wed, 23 Nov 2022 10:12:03 GMT

Hi,

Just put an iPhone into the DPD returns system. In order to track it, DPD require the destination post code. The only place this appears is on the label! Does anyone know the post code?

Thanks.

Re: Returning iPhone to DPD

Jon_K — Wed, 23 Nov 2022 12:42:20 GMT

Hi @mikey387.

You can find our returns addresses on our returns page.

Did you send it back to EE or DPD?

Jon

Re: Returning iPhone to DPD

mikey387 — Wed, 23 Nov 2022 16:35:51 GMT

Jon,

Thanks. I returned it to DPD. When I try the postcode on the returns page it says that there is an error and the details are incorrect.

Mike

Re: Returning iPhone to DPD

Leanne_T — Wed, 23 Nov 2022 16:38:40 GMT

Is there a reason you returned this to DPD and not EE? @mikey387

If you need the postcode for DPD returns, please contact DPD for the details.

Leanne.

Re: Returning iPhone to DPD

mikey387 — Wed, 23 Nov 2022 16:45:15 GMT

Hi Leanne,
I used the DPD returns service. I’m not sure whether the destination organisation was DPD or EE!

Regards,
Mike
Sent from my iPad

Re: Returning iPhone to DPD

Leanne_T — Wed, 23 Nov 2022 16:53:05 GMT

I see, thanks @mikey387

Please call us on 150, and the team will see if they can check this for you 🙂

Leanne.