topic Locating order number in Orders

Locating order number

clairecrellin — Wed, 23 Nov 2022 10:40:57 GMT

I Ordered an iPhone 14pro deep purple, was told it would take a week. I can’t seem to locate a tracking number or order number on my plan! Any advice where I will find this k formation

Re: Locating order number

Reko_Smith — Wed, 23 Nov 2022 10:53:05 GMT

I had to contact EE live chat to find out. But even if you have your order number, it may not be on the system until the phone is ready to be dispatched, so do keep that in mind.

Re: Locating order number

Leanne_T — Wed, 23 Nov 2022 11:32:22 GMT

Hi @clairecrellin

Thanks for coming here.

If you give u a call on 150 or 0800 079 8586 the team will check the order for the tracking number for you.

Leanne 🙂