topic Re: iPhone 14 Pro Max - Delivery Estimates in Orders

iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Fri, 18 Nov 2022 08:11:09 GMT

Hi,

My wife and I placed an order for the iPhone 14 Pro Max (128gb) in Deep Purple and Space Black a couple of weeks ago.

At the time I was told stock was due to be around in 21 days, which would put us around 29th November. Is this still the case?

Thanks!

Amar

Re: iPhone 14 Pro Max - Delivery Estimates

Chris_B — Fri, 18 Nov 2022 08:19:22 GMT

@AK_7170 Yes it is.

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Fri, 18 Nov 2022 08:38:30 GMT

Thanks Chris!

I assume we will get an email with the order number once stock arrives? At the moment the only email we have received is to confirm our new tariff.

Amar

Re: iPhone 14 Pro Max - Delivery Estimates

Leanne_T — Fri, 18 Nov 2022 08:55:40 GMT

Hi @AK_7170

Thanks for coming to the community.

We clear orders on a first come first served basis, clearing the orders from oldest to newest.

DPD will be in touch with you when it's ready to be delivered and provide tracking details.

Leanne.

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Wed, 23 Nov 2022 08:00:37 GMT

Thanks for the replies @Leanne_T and @Chris_B

Is there an approximate timescale for an iPhone 14 Pro Max 128gb in space black and iPhone 14 Pro Max 128gb in Deep Purple?

I completely understand orders being processed from oldest to newest, but would be good to have an idea of when stock is anticipated to arrive?

Thanks in advance 🙂

Amar

Re: iPhone 14 Pro Max - Delivery Estimates

Christopher_G — Wed, 23 Nov 2022 08:10:15 GMT

Hi @AK_7170

The current estimated timescale for that model is to 'expect dispatch in more than 28 days'.

Chris

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Wed, 23 Nov 2022 08:31:24 GMT

Thanks Chris

Would that be 28 days from today or from when the order was originally placed? We placed our order on 8th November and at the time were told stock was expected in '21 days'. Also are the stock timelines given on the website only for new orders or upgrades too?

Amar

Re: iPhone 14 Pro Max - Delivery Estimates

Christopher_G — Wed, 23 Nov 2022 08:38:17 GMT

The estimated timescales on the website are as accurate as possible based on the information we have at that time, @AK_7170. The estimate of 'more than 28 days' is applicable to new orders and upgrades made today. The orders will be cleared on a first come, first served basis clearing the oldest orders first.

Chris

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Wed, 23 Nov 2022 08:54:12 GMT

I see. Is there any kind of estimate of an order made two weeks ago on 8th November? Only reason for asking is the information given by an advisor when completing an upgrade over the phone who said up to 21 days, so trying to get an idea or understanding of how long an order from 8th November could take.

Also, with the new tariff contract starting when the phone is despatched, would this affect future upgrade dates or would it be the date the order was placed?

Appreciate the information!

Re: iPhone 14 Pro Max - Delivery Estimates

Christopher_G — Wed, 23 Nov 2022 09:00:18 GMT

I can't be any more specific, unfortunately @AK_7170. As soon as we receive stock from the manufacturer, we clear the oldest orders first.

The new plan and contract will start when the phone is dispatched, not when the order was placed.

Chris

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Wed, 23 Nov 2022 09:06:31 GMT

I understand! Hopefully the stock situation get's better sooner rather than later.

I've seen a few disgruntled comments on other posts.

Thanks for the help! 🙂

Re: iPhone 14 Pro Max - Delivery Estimates

KR3 — Fri, 09 Dec 2022 19:17:08 GMT

Have you received your space black iPhone yet?

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Mon, 12 Dec 2022 09:38:34 GMT

Not as yet, but my wife who ordered the deep purple got hers a couple of weeks ago. I guess it really depends on the colour you chose. Just hoping it comes before Christmas! (Fingers crossed)

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Mon, 12 Dec 2022 13:03:32 GMT

@Christopher_G @Leanne_T

Hope you're both doing well!

Since my original enquiry, my wife received her Deep Purple handset a couple of weeks ago. I had a message last week from EE with a £20 credit due to how long it has taken for the handset to arrive. Having said that, is there any update on when an iPhone 14 Pro Max Space Black (128gb) is likely to be in stock?

Thanks in advance for your help 😊

Re: iPhone 14 Pro Max - Delivery Estimates

Leanne_T — Mon, 12 Dec 2022 15:24:53 GMT

Hi @AK_7170

Sorry we have no information on when stock will be sent out.

Once we do have an update the online order tracker will be updated.

Thanks for your patience.

Leanne 🙂

Re: iPhone 14 Pro Max - Delivery Estimates

AK_7170 — Tue, 20 Dec 2022 06:57:40 GMT

My phone arrived last week - thank you for your help @Leanne_T & @Christopher_G 😀

Re: iPhone 14 Pro Max - Delivery Estimates

Leanne_T — Tue, 20 Dec 2022 07:08:15 GMT

Thanks for coming back and letting us know @AK_7170

Leanne 🙂