topic No confirmation in Orders https://community.ee.co.uk/t5/Orders/No-confirmation/m-p/1201011#M62651 <P>I ordered an Nreal Air device over the weekend and the money was taken from my account, but I have not had an email or text confirmation.</P><P>It said next day delivery and that I'd get a text with the DPD details, none of which has happened.&nbsp; So I phoned up today and they said they had sorted it and that it should arrive tomorrow, but I still have no email confirmation.</P><P>Nothing in the EE app to suggest I have it on the way.</P><P>What's going on?&nbsp;&nbsp;</P><BLOCKQUOTE><P>Even buying something on Gumtree you get more feedback and information from the seller, surely a massive company like EE can do better.</P></BLOCKQUOTE><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 21 Nov 2022 22:14:14 GMT No-confirmation 2022-11-21T22:14:14Z No confirmation https://community.ee.co.uk/t5/Orders/No-confirmation/m-p/1201011#M62651 <P>I ordered an Nreal Air device over the weekend and the money was taken from my account, but I have not had an email or text confirmation.</P><P>It said next day delivery and that I'd get a text with the DPD details, none of which has happened.&nbsp; So I phoned up today and they said they had sorted it and that it should arrive tomorrow, but I still have no email confirmation.</P><P>Nothing in the EE app to suggest I have it on the way.</P><P>What's going on?&nbsp;&nbsp;</P><BLOCKQUOTE><P>Even buying something on Gumtree you get more feedback and information from the seller, surely a massive company like EE can do better.</P></BLOCKQUOTE><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 21 Nov 2022 22:14:14 GMT https://community.ee.co.uk/t5/Orders/No-confirmation/m-p/1201011#M62651 No-confirmation 2022-11-21T22:14:14Z Re: No confirmation https://community.ee.co.uk/t5/Orders/No-confirmation/m-p/1201106#M62658 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3075382">@No-confirmation</a></P> <P>Welcome to the community.</P> <P>DPD should be in touch soon with information on the delivery. Keep us posted on what happens.</P> <P>Chris</P> Tue, 22 Nov 2022 09:32:45 GMT https://community.ee.co.uk/t5/Orders/No-confirmation/m-p/1201106#M62658 Christopher_G 2022-11-22T09:32:45Z