topic Re: iPhone 14 pro max gray in Orders

iPhone 14 pro max gray

Reece325 — Mon, 21 Nov 2022 12:19:37 GMT

Ordered 2 weeks ago still got no tracking info or email confirmation

Re: iPhone 14 pro max gray

Christopher_G — Mon, 21 Nov 2022 14:24:36 GMT

Hi @Reece325.

Which memory size did you choose?

Chris

Re: iPhone 14 pro max gray

Reece325 — Mon, 21 Nov 2022 14:31:34 GMT

128gb

Re: iPhone 14 pro max gray

Christopher_G — Mon, 21 Nov 2022 14:45:23 GMT

Was it Space Black or Silver, @Reece325?

Chris

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 14:45:35 GMT

My partner ordered his on Thursday of last week and coming today! I was 2 weeks ago and no update!

Re: iPhone 14 pro max gray

Christopher_G — Mon, 21 Nov 2022 14:52:40 GMT

Which version, colour and memory size did you choose, @Claire0503? Is it different to your partner's?

Chris

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 14:53:52 GMT

I was silver 128gb 14 pro max and he was black.. So just confused how if it's on a first come basis, a lot of people on here not receiving the new phones but an order placed 4 days ago has been delivered.

Re: iPhone 14 pro max gray

Christopher_G — Mon, 21 Nov 2022 14:57:41 GMT

The estimated timescale for yours is to expect dispatch in more than 28 days, @Claire0502. Was your partner's 128GB too?

Chris

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 14:58:31 GMT

But I was told 21 days.. then 14 to 21 then now 28?! His is also 128gb but just in black?

Re: iPhone 14 pro max gray

Reece325 — Mon, 21 Nov 2022 15:02:25 GMT

Space black

Re: iPhone 14 pro max gray

Christopher_G — Mon, 21 Nov 2022 15:13:04 GMT

That's the current estimate for new orders, @Claire0502. They're sent out in the order in which they were placed, as we receive stock from the manufacturer. DPD will be in touch when it's ready to be delivered.

Is it definitely his phone being delivered? The current estimate for new orders of the iPhone 14 Pro Max Space Black is currently the same as your model.

Chris

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 15:14:40 GMT

Yeah he ordered on Thursday and his is being delivered today between 4-5pm. Which I find strange... So if I ordered mines 2 weeks ago, will I expect it within the next 2 weeks..?

Re: iPhone 14 pro max gray

Christopher_G — Mon, 21 Nov 2022 15:14:41 GMT

Thanks @Reece325

As mentioned just above, the current estimate for new orders of the iPhone 14 Pro Max 5G 128GB Space Black is to expect dispatch in more than 28 days.

Chris

Re: iPhone 14 pro max gray

dadams3783 — Mon, 21 Nov 2022 16:57:31 GMT

That's insane as I placed an order on the 29/10/2022 for a iPhone 14 Pro max 128gb space Black and have not had delivery notice yet and I've been waiting for 23 days

Re: iPhone 14 pro max gray

dadams3783 — Mon, 21 Nov 2022 16:58:37 GMT

So much for first come first serve

Re: iPhone 14 pro max gray

dadams3783 — Mon, 21 Nov 2022 17:02:12 GMT

Could you update if it was his phone if he gets it? If so I'm going to be complaining.

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 17:02:26 GMT

Exactly my point! I would much rather they gave us the exact time instead of saying dates they can't promise.. I was advised 21, then 14, now 21, then over 28 now?! It's just unfair on eveyone! Especially folk who have ordered previously

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 17:05:06 GMT

I've just checked with him now and it has been delivered by DPD now! So 4 days delivery!

Re: iPhone 14 pro max gray

dadams3783 — Mon, 21 Nov 2022 17:14:06 GMT

Well at least he can enjoy is new phone today 🙂

Re: iPhone 14 pro max gray

Claire0502 — Mon, 21 Nov 2022 17:14:49 GMT

Not bad service for a new customer but existing customers need to wait!