topic Re: ongoing order in Orders

ongoing order

sophielou_991 — Thu, 17 Nov 2022 15:36:54 GMT

i placed an upgrade order on the 12th november, i had an email saying my order has been confirmed, but since then I have not been able to track my order. Is there there anything you can do help? its an iphone 14 pro deep purple

Re: ongoing order

Christopher_G — Thu, 17 Nov 2022 17:25:07 GMT

Hi @sophielou_991

Welcome to the community.

I'll check our estimated delivery times for you. Is it definitely the iPhone 14 Pro and not the iPhone 14 Pro Max? Which memory size did you choose?

Thanks

Chris

Re: ongoing order

sophielou_991 — Thu, 17 Nov 2022 17:28:15 GMT

Hello yes I'm sure it's the

iPhone 14 Pro
128GB Deep Purple

Re: ongoing order

Christopher_G — Thu, 17 Nov 2022 17:34:04 GMT

Lovely, thanks for confirming, @sophielou_991.

The current estimated delivery timescale is to expect dispatch within 14 days. DPD will send you a message when it's ready to be delivered.

Thanks for your patience so far.

Chris