https://community.ee.co.uk/t5/Orders/DPD-returned-my-phone-without-attempting-delivery/m-p/1197598#M62196 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1450112">@Lwarnell</a>&nbsp; Once that device has been processed as a return your account will change back to an upgrade state and any upfront cost will be paid back to you in around 5-10 working days. &nbsp; &nbsp; Your new contract will not start.&nbsp;</P> Sun, 13 Nov 2022 20:28:54 GMT Chris_B 2022-11-13T20:28:54Z https://community.ee.co.uk/t5/Orders/DPD-returned-my-phone-without-attempting-delivery/m-p/1197573#M62193 <BLOCKQUOTE><P>DPD say I refused delivery yet never rang my doorbell or attempted delivery and the upgraded handset has now been sent back to EE.</P><P>What do I do? How do I rearrange delivery. Will you contact me once the phone is received back by you? Will my new contract start date be changed seeing as I haven't yet had the phone?&nbsp;</P></BLOCKQUOTE><P>&nbsp;</P> Sun, 13 Nov 2022 19:41:36 GMT https://community.ee.co.uk/t5/Orders/DPD-returned-my-phone-without-attempting-delivery/m-p/1197573#M62193 Lwarnell 2022-11-13T19:41:36Z https://community.ee.co.uk/t5/Orders/DPD-returned-my-phone-without-attempting-delivery/m-p/1197598#M62196 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1450112">@Lwarnell</a>&nbsp; Once that device has been processed as a return your account will change back to an upgrade state and any upfront cost will be paid back to you in around 5-10 working days. &nbsp; &nbsp; Your new contract will not start.&nbsp;</P> Sun, 13 Nov 2022 20:28:54 GMT https://community.ee.co.uk/t5/Orders/DPD-returned-my-phone-without-attempting-delivery/m-p/1197598#M62196 Chris_B 2022-11-13T20:28:54Z