topic Re: Order updates in Orders

Order updates

VSTS — Thu, 11 Aug 2022 06:20:49 GMT

No update on my order. I can’t track as well?

Re: Order updates

Chris_B — Thu, 11 Aug 2022 06:29:15 GMT

@VSTS Have you received a tracking number? Have you had a text/email saying it’s being delivered. There’s no need to track it as you’ll receive a text/email saying it’s going to be delivered the day before it’s delivered.

Re: Order updates

VSTS — Thu, 11 Aug 2022 06:34:15 GMT

I have got only order number. No update since

Re: Order updates

James_B — Thu, 11 Aug 2022 07:38:02 GMT

Hi @VSTS,

Which phone/device did you order?

When was your order placed?

James

Re: Order updates

VSTS — Thu, 11 Aug 2022 07:45:18 GMT

Apple pen 2nd generation

Re: Order updates

James_B — Thu, 11 Aug 2022 08:05:58 GMT

When did you place your order @VSTS?

James

Re: Order updates

Pinkcookie90 — Wed, 19 Oct 2022 16:21:07 GMT

I ordered air pods yesterday and No tracking num just and email with the details?

Re: Order updates

Jon_K — Thu, 20 Oct 2022 06:55:49 GMT

Thanks for coming to the community, @Pinkcookie90.

Have a look at our tracking help page for more information.

Do you have an order number?

Jon

Re: Order updates

Alan2suv — Sun, 13 Nov 2022 08:48:59 GMT

How do I modify my broadband order to include landline

Re: Order updates

Jon_K — Sun, 13 Nov 2022 10:35:32 GMT

Hi @Alan2suv.

You would need to get in touch with our Broadband Care team so they can make any changes for you.

Jon