topic Re: Order in Orders

Order

k4ye23 — Sun, 06 Nov 2022 19:19:32 GMT

I have ordered my upgrade phone on the 29/10/2022 and the email said the phone would be dispatched within 1 working day however I haven’t heard anything back ?

Re: Order

Leanne_T — Mon, 07 Nov 2022 08:39:41 GMT

Hi @k4ye23

Thanks for coming here.

Which model phone including size and colour have you ordered?

Leanne.

Re: Order

k4ye23 — Mon, 07 Nov 2022 14:37:31 GMT

Hi,

it was the 125gb I phone 14 pro max.

Re: Order

Leanne_T — Mon, 07 Nov 2022 14:38:53 GMT

Thanks @k4ye23

Which colour did you order?

Leanne.

Re: Order

k4ye23 — Mon, 07 Nov 2022 14:58:55 GMT

It was the gold one.

Re: Order

Leanne_T — Mon, 07 Nov 2022 14:42:30 GMT

Hi @k4ye23

The current guidance is showing as 'usually dispatched within 21 days'.

You'll receive a text message with tracking information as soon as your delivery slot is confirmed.

Leanne.

Re: Order

k4ye23 — Mon, 07 Nov 2022 14:59:07 GMT

Thank you very much.

Re: Order

Leanne_T — Mon, 07 Nov 2022 14:47:46 GMT

No problem @k4ye23

Leanne 🙂