topic Re: New contract in Orders

New contract

kevlawatkins — Fri, 04 Nov 2022 18:00:55 GMT

Hi, I agreed new contract and included in my bundle was samsung buds and £300 payment card. Have they been sent and if not when should I be receiving them

Re: New contract

XRaySpeX — Fri, 04 Nov 2022 19:00:24 GMT

You don't get both. It was a mistake in the advert. The latter replaced the former.

Re: New contract

Leanne_T — Sat, 05 Nov 2022 06:56:11 GMT

Hi @kevlawatkins

Thanks for coming here.

What date did you place the order?

Leanne.

Re: New contract

kevlawatkins — Sat, 05 Nov 2022 06:58:15 GMT

31st October around 9am. If u listen to the call I was promised both

Re: New contract

Leanne_T — Sat, 05 Nov 2022 07:03:47 GMT

Hi @kevlawatkins

We have had confirmation that you will be eligible for both offers if you ordered between 28-31 October, when the offer ended for the Buds. You can claim the Samsung Buds here - Home - Samsung Promotions.

For the digital prepaid card, you'll receive a text message from us with a link to claim it after 15 days

Leanne.