https://community.ee.co.uk/t5/Orders/Urgently/m-p/1193841#M61580 <P>Hi I try Oder Apple IPhone 14 pro max but from shop EE online there be pay 30£ upfront and after monthly but my money are stuck and pending on my bank account can you help me how I got money back on my account I contact EE chat online they tell me I must contact to my bank I contact my bank and they say that I must contact merchant but no body help me ,so how I got back refund ?</P> Fri, 04 Nov 2022 16:19:19 GMT Pavlina1 2022-11-04T16:19:19Z https://community.ee.co.uk/t5/Orders/Urgently/m-p/1193841#M61580 <P>Hi I try Oder Apple IPhone 14 pro max but from shop EE online there be pay 30£ upfront and after monthly but my money are stuck and pending on my bank account can you help me how I got money back on my account I contact EE chat online they tell me I must contact to my bank I contact my bank and they say that I must contact merchant but no body help me ,so how I got back refund ?</P> Fri, 04 Nov 2022 16:19:19 GMT https://community.ee.co.uk/t5/Orders/Urgently/m-p/1193841#M61580 Pavlina1 2022-11-04T16:19:19Z https://community.ee.co.uk/t5/Orders/Urgently/m-p/1193893#M61586 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1933957">@Pavlina1</a>.</P> <P>Has your order gone through?</P> <P>Our Customer Care team will be able to help if the money has left your bank. If it hasn't left your bank then you'd need to speak to them.</P> <P>Jon</P> Fri, 04 Nov 2022 18:10:45 GMT https://community.ee.co.uk/t5/Orders/Urgently/m-p/1193893#M61586 Jon_K 2022-11-04T18:10:45Z