topic Re: Confused in Orders

Confused

RJH64 — Thu, 03 Nov 2022 13:41:35 GMT

Rang about new phone last night I wanted an Iphone11 with 40 gb of data and was told that they didn’t call it that anymore and 40gb wasn’t an option it’s 125, what’s this all about? Ordered new phone but had no confirmation

Re: Confused

Christopher_G — Thu, 03 Nov 2022 15:44:00 GMT

Hi @RJH64

The iPhone 11 is available on our online shop with a few different plan options.

Chris

Re: Confused

RJH64 — Thu, 03 Nov 2022 18:36:15 GMT

Hi
I bought the same phone from you last may and it was £29 a month, who come it is now £45 for my husbands and how much Data is 125 in relation to the 40 I have? and also I have not received a confirmation email for the phone I bought yesterday
Alison Harrison

Re: Confused

Christopher_G — Fri, 04 Nov 2022 08:18:54 GMT

Hi @RJH64

Sounds like you got a fantastic deal. Our Mobile Care team will be able to check the differences between your plans, if you're both there together. The data allowance is 3x greater.

Chris