topic Phone order in Orders

Phone order

Christianlee662 — Thu, 03 Nov 2022 13:29:11 GMT

I upgraded my contract on Tuesday which was the 1st nov 2022 I have recieved and order confirmation but I have not received any texts or emails from ee or. Dpd about my delivery and I can’t track my order either to even see if it has been dispatched please help.

Re: Phone order

Chris_B — Thu, 03 Nov 2022 13:30:51 GMT

@Christianlee662 What device? Colour? Storage size ?

Re: Phone order

Christianlee662 — Thu, 03 Nov 2022 13:33:15 GMT

It’s an iPhone 14 pro max it’s space black and it’s the 128GB one.

Sent from my iPhone

Re: Phone order

Chris_B — Thu, 03 Nov 2022 13:35:36 GMT

@Christianlee662 As you can see

its expect dispatch within 28 days. So you’ll have to wait awhile longer before you get any notification about a pending delivery.

Re: Phone order

Christianlee662 — Thu, 03 Nov 2022 13:37:15 GMT

It said that It was expected dispatch within a day

Sent from my iPhone

Re: Phone order

Jon_K — Thu, 03 Nov 2022 15:16:27 GMT

Hi @Christianlee662.

This model is expected to be dispatched within 28 days.

The 1TB model is expected in one day, not the 128GB.

Jon