topic Re: Xbox series s in Orders

Xbox series s

Joellie12 — Tue, 01 Nov 2022 06:14:56 GMT

Hi I placed an order for an Xbox series x and I paid the £10 up front and received an email but how do I know if my order has been successful because I can’t see that it’s been added onto my plan

Re: Xbox series s

Christopher_G — Tue, 01 Nov 2022 10:27:17 GMT

Hi @Joellie12

Did you receive an email confirmation?

Chris

Re: Xbox series s

Joellie12 — Tue, 01 Nov 2022 10:30:23 GMT

Hi yes I did

Re: Xbox series s

Christopher_G — Tue, 01 Nov 2022 10:33:22 GMT

Then it should be going through the process, @Joellie12.

If you would like to check it at all, then it may be worth speaking to our Mobile Care team.

Chris

Re: Xbox series s

Joellie12 — Tue, 01 Nov 2022 10:34:51 GMT

Ok thank you for your help