topic Re: iPhone 14 in Orders

iPhone 14

Lorcanmcl — Mon, 31 Oct 2022 13:52:18 GMT

Is there a delay on the iPhone 14 128gb Midnight? It was supposed to arrive today and I was garunteed by 3 agents on the phone that it would be. However order tracker has still not changed and called back today and no one seems to have a clue what’s going on. Is there anyone that can tell me what the delay is and how long it will be. I need new phone asap and will have to cancel and leave EE if it doesn’t arrive very shortly.

Re: iPhone 14

Chris_B — Mon, 31 Oct 2022 13:59:36 GMT

@Lorcanmcl Have you received a tracking number ? Has DPD contacted you about a delivery time slot for today ?

you can create a DPD account and use the same email address you use for EE. From there you can then see any pending deliveries for you.

Re: iPhone 14

Lorcanmcl — Mon, 31 Oct 2022 14:05:10 GMT

Yes I have a tracking number which works on EE website and says order confirmed (this has not changed since I ordered on Friday) however it says invalid on DPD and I have had no communication from them.

Re: iPhone 14

Chris_B — Mon, 31 Oct 2022 16:26:31 GMT

@Lorcanmcl Just to check that number doesn’t start with an XKN or a XKO ?

Re: iPhone 14

Lorcanmcl — Mon, 31 Oct 2022 16:28:11 GMT

It starts with XKN, why?

Re: iPhone 14

Lorcanmcl — Mon, 31 Oct 2022 16:28:54 GMT

Sorry it’s xko