topic Re: Order confirmed yet not dispatched in Orders

Order confirmed yet not dispatched

damian1972 — Sat, 29 Oct 2022 12:58:49 GMT

Ordered iPhone 14 Pro Max 3 in space grey so no fancy colour delays, few days ago now and order has not progressed from order confirmed status, could easily have walked into a store if I knew that it was going to take this long or if EE stated they didn't have it in online stock but saying nothing seems a bit of a cop out, can you update please as to when the quick ordering process will be fulfilled or if I will be waiting for a further number of days please

Re: Order confirmed yet not dispatched

Christopher_G — Sun, 30 Oct 2022 08:36:17 GMT

Hi @damian1972

Welcome to the community.

Which colour and memory size did you choose?

Chris

Re: Order confirmed yet not dispatched

damian1972 — Sun, 30 Oct 2022 08:38:57 GMT

Hey there

ordered the Pro max in space grey with 128.gb

Re: Order confirmed yet not dispatched

Christopher_G — Sun, 30 Oct 2022 08:43:23 GMT

Thanks, @damian1972

The current estimate for new orders is to expect dispatch within 14 days. DPD will be in touch with you when it's ready to be delivered.

Thank you for your patience so far.

Chris