https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1190391#M61054 <P>Received this message Hi from EE. This is confirmation that we have received the Apple iPhone 12 64 that you agreed to Trade In. We hope you're enjoying your new device! On the 8th of October but have heard nothing else since, on average how long do they take with the accessing of the phone and how long until they make a payment to me? Getting sick of waiting&nbsp;</P><P>&nbsp;</P> Fri, 28 Oct 2022 07:44:46 GMT LuBaker 2022-10-28T07:44:46Z https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1190391#M61054 <P>Received this message Hi from EE. This is confirmation that we have received the Apple iPhone 12 64 that you agreed to Trade In. We hope you're enjoying your new device! On the 8th of October but have heard nothing else since, on average how long do they take with the accessing of the phone and how long until they make a payment to me? Getting sick of waiting&nbsp;</P><P>&nbsp;</P> Fri, 28 Oct 2022 07:44:46 GMT https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1190391#M61054 LuBaker 2022-10-28T07:44:46Z https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1190450#M61068 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/724133">@LuBaker</a>.</P> <P>&nbsp;</P> <P>I'd recommend getting in touch with our Customer Care team about this.</P> <P>&nbsp;</P> <P>They will be able to access your account and give you an update.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 28 Oct 2022 10:06:11 GMT https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1190450#M61068 Jon_K 2022-10-28T10:06:11Z https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1191014#M61144 <P>Thank you, what’s the best way to get in touch with them?</P> Sat, 29 Oct 2022 23:47:29 GMT https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1191014#M61144 LuBaker 2022-10-29T23:47:29Z