topic Re: Cannot add another product in Orders

Cannot add another product

JeffHem — Thu, 27 Oct 2022 15:47:23 GMT

I have been with EE for four months yet when I try to order something I am told nothing can be ordered to my account at this time.

I rang customer services and was told there is no problem and I can order but I cannot.

I have complained yet again and still nothing can be added to my account at this time!

EE have not even had the decency to answer my latest complaint my patience is running out I never had this problem with three !

Re: Cannot add another product

Schockwave — Thu, 27 Oct 2022 16:40:30 GMT

@JeffHem , have you tried ordering by ringing customer service? They should be able to put the order in for you, if you are not able to do this online.

Re: Cannot add another product

JeffHem — Fri, 28 Oct 2022 15:17:01 GMT

Yes I’ve rung EE and they said there’s no problem with my account and I can order but I’m losing patience with poor customer service at EE and the ER app is worse than useless wish I’d stayed with three and that’s saying something!!!!