https://community.ee.co.uk/t5/Orders/Contact/m-p/1190010#M60983 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1129679">@clair3</a></P><P>The <A href="https://ee.co.uk/contact-ee" target="_blank">contact us page</A> has a live chat option. Just follow the <STRONG>Account and Billing</STRONG> &gt;<STRONG> Mobile </STRONG>options. It will pop up there when someone is available.</P><P>Chris</P> Thu, 27 Oct 2022 07:08:56 GMT Christopher_G 2022-10-27T07:08:56Z https://community.ee.co.uk/t5/Orders/Contact/m-p/1189935#M60973 <P>I've recently tried to upgrade my phone. I'm coming to the end of my contract and I've damaged my phone which means I am unable to make phone calls.&nbsp;</P><P>I placed an order for my upgrade, I put in payment details but never received a confirmation email. I have then gone to use the online chat function that I have used in the past, but it doesn't seem to be on EEs web site anymore. As I am unable to make phone calls could anyone suggest another way to contact EE to confirm if the upgrade went ahead?</P> Wed, 26 Oct 2022 19:02:24 GMT https://community.ee.co.uk/t5/Orders/Contact/m-p/1189935#M60973 clair3 2022-10-26T19:02:24Z https://community.ee.co.uk/t5/Orders/Contact/m-p/1190010#M60983 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1129679">@clair3</a></P><P>The <A href="https://ee.co.uk/contact-ee" target="_blank">contact us page</A> has a live chat option. Just follow the <STRONG>Account and Billing</STRONG> &gt;<STRONG> Mobile </STRONG>options. It will pop up there when someone is available.</P><P>Chris</P> Thu, 27 Oct 2022 07:08:56 GMT https://community.ee.co.uk/t5/Orders/Contact/m-p/1190010#M60983 Christopher_G 2022-10-27T07:08:56Z