topic Re: SIM Card not arrived in Orders

SIM Card not arrived

NUSIM22 — Thu, 20 Oct 2022 14:04:13 GMT

Hi, SIM despatched on 4th October. I have still not received it. Please don't advise me to call the helpline as you simply do not get a response.

Christopher_G — Thu, 20 Oct 2022 15:09:45 GMT

Welcome to the community.

You do need to speak to our customer service team about this. There are a few different contact methods on our Contact us help page.

Chris

NUSIM22 — Fri, 21 Oct 2022 10:48:56 GMT

No, still cannot get through. I cannot sit waiting on the phone for 30 minutes at a time. Ridiculous.

Christopher_G — Fri, 21 Oct 2022 10:51:17 GMT

Have you tried the Live Chat service on there, @NUSIM22?

Chris