topic Re: Iphone 14 pro max 256gb purple in Orders

Iphone 14 pro max 256gb purple

Blue2019 — Wed, 19 Oct 2022 22:46:31 GMT

Why is my order not dispatched yet and no delivery date. Ordered on 26.09.2022 and was told that it would be dispatched within 21 days. There is nothing to check every time when EE sends an email re update on the order but in fact when you check, there’s no update. Is there a purpose for these emails?!

Re: Iphone 14 pro max 256gb purple

Northerner — Thu, 20 Oct 2022 07:00:01 GMT

Hi @Blue2019

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks

Re: Iphone 14 pro max 256gb purple

Blue2019 — Thu, 20 Oct 2022 07:06:57 GMT

Yes, please see attached outcome. Not helpful.

Re: Iphone 14 pro max 256gb purple

James_B — Thu, 20 Oct 2022 07:42:41 GMT

Hi @Blue2019,

Welcome to the EE Community. 🙂

The delivery guidance at the time of your order was 'expect dispatch in more than 28 days'. You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

James

Re: Iphone 14 pro max 256gb purple

Blue2019 — Thu, 20 Oct 2022 21:28:52 GMT

Hi,

If ‘expect to dispatch’ is more than 28 days, does it mean it could take months or year to get dispatched? Dont seem to see a timeframe.