topic Re: Apple watch ultra in Orders

Apple watch ultra

Israfil2022 — Tue, 18 Oct 2022 21:59:38 GMT

Hi ya all! I ordered my apple watch ultra on Friday in store but unfortunately I haven’t received any confirmation email and can’t track my order using the order number. What can i do for this issue. Your help will be highly appreciated. Thank you.

Re: Apple watch ultra

Jon_K — Wed, 19 Oct 2022 07:16:47 GMT

Welcome to the community, @Israfil2022.

If you're unable to track your order online, I'd recommend either getting in touch with our Customer Care team or going into the store if it's not too far to see if they can update you.

Jon

Re: Apple watch ultra

Israfil2022 — Wed, 19 Oct 2022 23:09:52 GMT

I called customer service, they advice me to go to the store. As per their instructions i went to the store, they told me I should contact customer service. What a weird situation. What should i do actually?

Re: Apple watch ultra

Jon_K — Thu, 20 Oct 2022 07:34:00 GMT

Usually of you ordered in store and it's getting delivered to the store, you'd go there, @Israfil2022.

Were the store not able to give you an update?

Do you have an order number?

Jon

Re: Apple watch ultra

Israfil2022 — Thu, 20 Oct 2022 10:07:48 GMT

Yes the store is unable to provide me a answer. Store person said call the customer service they might help you.

yes i do have a order number: xxxxxxxxxx.

my order gonna dispatch within 14 days the store told me.

[Mod edit: Please do not post order numbers on the public board. Thanks!]