topic DPD refused delivery. in Orders

DPD refused delivery.

Jen777 — Mon, 17 Oct 2022 08:26:27 GMT

Hi everyone,

I’m looking for some advice please? My upgrade was due for delivery the other day so I waited in ready to collect. Dpd refused delivery and from what I can see, it’s because my house number wasn’t given to them. It is on my EE account. So what do I do now? Should I call EE or will it be automatically updated and sent out to me again?
Any help would be appreciated 🙂

thankyou

Re: DPD refused delivery.

MozzaSec — Mon, 17 Oct 2022 08:53:24 GMT

@Jen777

Call EE on 150 as it wont automatically be sent out again,

Re: DPD refused delivery.

Christopher_G — Mon, 17 Oct 2022 10:20:30 GMT

Hi @Jen777

Welcome to the community.

I would definitely suggest speaking to our Mobile Care team to double check everything on our end.

Chris