topic Re: Trying to get DPD tracking as app has no info in Orders

Trying to get DPD tracking as app has no info

Peterthomas1978 — Wed, 12 Oct 2022 12:45:38 GMT

Not sure if anyone can help from EE trying to get DPD tracking for an order that’s been dispatched , I have added numerous details to DPD app but still doesn’t show anything ? Any help would be much appreciated

Re: Trying to get DPD tracking as app has no info

Schockwave — Wed, 12 Oct 2022 12:49:55 GMT

@Peterthomas1978 , did you use the same information on the DPD app that EE have, such as email address, home address and phone number?

Once it has been dispatched DPD will send notification the evening before delivery and another one on the day of delivery with a one hour window.

Re: Trying to get DPD tracking as app has no info

Peterthomas1978 — Wed, 12 Oct 2022 12:52:20 GMT

Yes all info is correct and previous orders always show up on DPD app upon dispatch . No worries thanks for the quick reply

Re: Trying to get DPD tracking as app has no info

Schockwave — Wed, 12 Oct 2022 12:54:17 GMT

@Peterthomas1978 , you are welcome, enjoy your product when it arrives.