https://community.ee.co.uk/t5/Orders/Contract-phone-never-arrived/m-p/1184694#M60324 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3151793">@D9nrb</a></P> <P>Thanks for coming here.&nbsp;</P> <P>If the phone is being returned to us, once this has been processed your contract dates will be changed in your My EE account and you can place the order again.&nbsp;</P> <P>If you would like further details, please call us on 150 or 0800 079 8586.&nbsp;</P> <P>Leanne.</P> Wed, 12 Oct 2022 08:45:58 GMT Leanne_T 2022-10-12T08:45:58Z https://community.ee.co.uk/t5/Orders/Contract-phone-never-arrived/m-p/1184670#M60323 <P>I ordered a new phone with an upgrade over a week ago. I had tracking information saying the dpd driver couldn't find my address.&nbsp;</P><P>The following day tracking showed it was being returned to EE.&nbsp;</P><P>Not had any correspondence from either EE or DpD and neither seem to have a simple way of speaking to a human being to sort it out.&nbsp;</P><P>Any idea how I can get hold of someone to rectify this?&nbsp;</P> Wed, 12 Oct 2022 07:21:57 GMT https://community.ee.co.uk/t5/Orders/Contract-phone-never-arrived/m-p/1184670#M60323 D9nrb 2022-10-12T07:21:57Z https://community.ee.co.uk/t5/Orders/Contract-phone-never-arrived/m-p/1184694#M60324 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3151793">@D9nrb</a></P> <P>Thanks for coming here.&nbsp;</P> <P>If the phone is being returned to us, once this has been processed your contract dates will be changed in your My EE account and you can place the order again.&nbsp;</P> <P>If you would like further details, please call us on 150 or 0800 079 8586.&nbsp;</P> <P>Leanne.</P> Wed, 12 Oct 2022 08:45:58 GMT https://community.ee.co.uk/t5/Orders/Contract-phone-never-arrived/m-p/1184694#M60324 Leanne_T 2022-10-12T08:45:58Z