topic Re: Employee discount in Orders

Employee discount

Username5025 — Sun, 09 Oct 2022 14:41:20 GMT

Tried upgrading my simo to a handset but the employee 30% off code won’t work. Any help? Also doesn’t even give a discount without the code which it should as an additional line.

Re: Employee discount

Leanne_T — Mon, 10 Oct 2022 07:17:21 GMT

Hi @Username5025

Thanks for coming here.

Are you out of contract for this number?

Leanne.

Re: Employee discount

Username5025 — Mon, 10 Oct 2022 08:47:46 GMT

No.

Re: Employee discount

Leanne_T — Mon, 10 Oct 2022 08:50:21 GMT

Thanks @Username5025

You would need to be out of contract and eligible to upgrade to use the code. If you would like further details, please contact the rewards team.

Leanne.

Re: Employee discount

Username5025 — Mon, 10 Oct 2022 09:07:38 GMT

I’m eligible for an upgrade. I currently have discount on a simo but can’t carry it over onto a handset plan. What an absolute joke. It’s cheaper for me to go with another company but carrying on paying my sim plan. Meaning EE go out of pocket.

Re: Employee discount

Leanne_T — Mon, 10 Oct 2022 09:12:34 GMT

Hi @Username5025

Once the contract has ended you can apply the code, the terms and conditions advise you would need to be out of contract for the upgrade.

Leanne.

Re: Employee discount

Username5025 — Mon, 10 Oct 2022 11:39:59 GMT

Ok thanks for the reply. It’s off to Sky for me. Works out cheaper having two contracts. Bizarre. Talk about shooting themselves in the foot. I also find it ridiculous you can’t have an upgrade at any time with a simo plan. Why the hell do you have to wait? That’s two handsets I’m taking elsewhere that’s working out cheaper. Just because of ridiculous rules.

Re: Employee discount

Leanne_T — Mon, 10 Oct 2022 12:03:37 GMT

Very sorry to hear this @Username5025

If you would like to discuss your options, please call us on 150.

Leanne.