topic Pro max delivery in Orders

Pro max delivery

Dominika3 — Thu, 06 Oct 2022 19:30:09 GMT

did anyone have a similarity to each other? the package was delivered to the ee store on September 15. Today, when I went to pick up the phone, it turned out that they didn't have this package and nobody delivered it. In addition, I was told that they do not have this iPhone pro max model in the store yet. that's what I ordered. on the dpd page it is that the package has been delivered and picked up by them. what now ?

Re: Pro max delivery

Chris_B — Thu, 06 Oct 2022 20:56:16 GMT

@Dominika3 If you had a store delivery the store will contact you when it’s there for collection you don’t get tracking information as you are not the receiver of the device, the store is.

Re: Pro max delivery

Dominika3 — Fri, 07 Oct 2022 05:06:01 GMT

I have received a message from the seller that the package has been delivered and picked up by someone. I went to pick up the package to hear that they do not have it, so how is it possible. I also got a tracking number from the gentleman with ee, after that I already had a package with them. . in dpd it is shown with the mesh delivered and picked up by but the shop knows nothing about it

Re: Pro max delivery

Leanne_T — Fri, 07 Oct 2022 07:50:21 GMT

Hi @Dominika3

If you give us a call on 150, the team will see if they can get this looked into for you.

Leanne.