topic Tracking in Orders

Tracking

amileanne96 — Thu, 06 Oct 2022 17:31:24 GMT

Hi,

I ordered a SAMSUNG GALAXY S22 PLUS 128 on 25th September, and I still haven't received it.

I've had the tracking number, however on the updates, it says it has not even been accepted.

After calling the EE store they said they don't know anything and I can't get though on the phone, to the contact centre. I wasn't even made aware of a back log (if there is one) until I had signed the contract to THEN be told the store haven't got any in stock.

Please help an un happy customer 😔

Re: Tracking

Chris_B — Thu, 06 Oct 2022 18:02:12 GMT

@amileanne96 Where did you order this from ? Was it a shop or online/phone sale ?

Re: Tracking

amileanne96 — Thu, 06 Oct 2022 18:03:37 GMT

It was in store.

Re: Tracking

Leanne_T — Fri, 07 Oct 2022 07:22:25 GMT

Hi @amileanne96

Thanks for coming here.

Which colour did you order?

Leanne.