https://community.ee.co.uk/t5/Orders/New/m-p/1181971#M59991 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1319589">@Kirsty54</a>&nbsp;<SPAN>&nbsp; You shouldn’t have to return the old device until you get the new one. &nbsp;You’ll be sent a returns package to put the old device into.&nbsp;</SPAN></P> Wed, 05 Oct 2022 21:23:28 GMT Chris_B 2022-10-05T21:23:28Z https://community.ee.co.uk/t5/Orders/New/m-p/1181962#M59990 <P>I’ve have upgraded my phone to the new iPhone 14 pro max having to wait around 28 days for delivery, I’m wanting to recycle my iPhone 12 Pro Max is there a time limit on when you have to send the old phone if I apply now?&nbsp;</P> Wed, 05 Oct 2022 21:02:50 GMT https://community.ee.co.uk/t5/Orders/New/m-p/1181962#M59990 Kirsty54 2022-10-05T21:02:50Z https://community.ee.co.uk/t5/Orders/New/m-p/1181971#M59991 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1319589">@Kirsty54</a>&nbsp;<SPAN>&nbsp; You shouldn’t have to return the old device until you get the new one. &nbsp;You’ll be sent a returns package to put the old device into.&nbsp;</SPAN></P> Wed, 05 Oct 2022 21:23:28 GMT https://community.ee.co.uk/t5/Orders/New/m-p/1181971#M59991 Chris_B 2022-10-05T21:23:28Z