topic Re: Compra online in Orders

Compra online

Allanoliveira99 — Mon, 03 Oct 2022 20:20:33 GMT

I would like to communicate with an attendant, and confirm some details of a purchase and a plan in which I made with you. I can't do it by phone and call because I don't speak English. Is there any way I can chat?

Re: Compra online

Schockwave — Mon, 03 Oct 2022 20:34:25 GMT

Hello @Allanoliveira99 ,

Welcome to the community,

This is not customer service but a public forum, you will have to contact customer service:

https://ee.co.uk/contact-ee/account-billing/mobile

Re: Compra online

Christopher_G — Tue, 04 Oct 2022 07:37:34 GMT

Hi @Allanoliviera99

Welcome to the community.

Your My EE account online will confirm all of your plan details. If you still have any questions, the link that @Schockwave posted has a live chat function.

Chris

Re: Compra online

Schockwave — Tue, 04 Oct 2022 14:01:16 GMT

@Allanoliveira99 , you do need to do this either via chat or by ringing customer service, otherwise this will not get sorted. I am a customer just like you. I know you private messaged me, but you do better to write here in the forum.