https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1179464#M59673 <P>Hi, I got a trade in deal when I pre ordered my IPhone 14 pro max. It’s now been 7 working days since I last contacted and I’ve still not received my trade in bag to send off my old phone, who should I contact to get the trade In bag as it said I have 2 weeks from when I received my new phone to trade in my other phone.</P> Thu, 29 Sep 2022 20:16:34 GMT Maxine28 2022-09-29T20:16:34Z https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1179464#M59673 <P>Hi, I got a trade in deal when I pre ordered my IPhone 14 pro max. It’s now been 7 working days since I last contacted and I’ve still not received my trade in bag to send off my old phone, who should I contact to get the trade In bag as it said I have 2 weeks from when I received my new phone to trade in my other phone.</P> Thu, 29 Sep 2022 20:16:34 GMT https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1179464#M59673 Maxine28 2022-09-29T20:16:34Z https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1179562#M59690 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3122083">@Maxine28</a>.</P> <P>&nbsp;</P> <P>I'd recommend getting in touch with our Customer Care team.</P> <P>&nbsp;</P> <P>They will be able to send this out, and leave a note on your account to say you don't have it yet.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 30 Sep 2022 07:19:22 GMT https://community.ee.co.uk/t5/Orders/Trade-in/m-p/1179562#M59690 Jon_K 2022-09-30T07:19:22Z