https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1178993#M59602 <P>I 'upgraded' a few days ago to new aitime &amp; handset plans, was sent a confirmation email but it didn't include a confirmation number.</P><P>I haven't received the handset yet, no idea if it's been sent yet.&nbsp; How do I check the status please?</P> Wed, 28 Sep 2022 17:57:32 GMT charliehmi 2022-09-28T17:57:32Z https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1178993#M59602 <P>I 'upgraded' a few days ago to new aitime &amp; handset plans, was sent a confirmation email but it didn't include a confirmation number.</P><P>I haven't received the handset yet, no idea if it's been sent yet.&nbsp; How do I check the status please?</P> Wed, 28 Sep 2022 17:57:32 GMT https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1178993#M59602 charliehmi 2022-09-28T17:57:32Z https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1179049#M59608 <P>I had similar, waited in two days for it to be delivered, but twice the drivers didn't bother and went home. So no phone, £75 out of pocket and no help from EE.</P><P>Hope you have more luck than I did.</P> Wed, 28 Sep 2022 20:16:43 GMT https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1179049#M59608 AdamWC 2022-09-28T20:16:43Z https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1179124#M59621 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1108619">@charliehmi</a></P> <P>Welcome to the community.</P> <P>What did you order? Please include the colour and memory size where applicable and I'll check our stock levels for you.</P> <P>Chris</P> Thu, 29 Sep 2022 07:13:40 GMT https://community.ee.co.uk/t5/Orders/How-do-I-contact-support-and-find-out-where-my-order-is/m-p/1179124#M59621 Christopher_G 2022-09-29T07:13:40Z