topic Help please in Orders

Help please

orlandokraft09 — Tue, 27 Sep 2022 18:51:40 GMT

I ordered a phone you take my money for upfront from my bank account and i don’t receive any confirmation for my order

Chris_B — Tue, 27 Sep 2022 19:14:39 GMT

@orlandokraft09 Have you checked your spam folder?

orlandokraft09 — Tue, 27 Sep 2022 19:19:42 GMT

Yes I checked but is nothing there

Jon_K — Wed, 28 Sep 2022 07:05:43 GMT

When did you place this order?

Have you had any communication from either EE or DPD since placing your order?

Jon

orlandokraft09 — Wed, 28 Sep 2022 09:16:10 GMT

I place the order last night before i type here to you . I didn’t receive any e-mail from dpd or EE about my order

Jon_K — Wed, 28 Sep 2022 09:30:58 GMT

If you still haven't received an email, I'd recommend getting in touch with our Customer Care team to check your order.

Jon