topic Re: ordered the wrong phone model in Orders

ordered the wrong phone model

ivorgeorge — Mon, 26 Sep 2022 20:00:47 GMT

Ordered the wrong phone via the site thought i was getting the 14 pro but just got the 14 would i be able to swap it?

Re: ordered the wrong phone model

Chris_B — Mon, 26 Sep 2022 20:04:26 GMT

@ivorgeorge You’ll have to call customer services about this in the morning. This will probably put you at back of te queue for that model type. So be prepared to wait awhile longer,

Re: ordered the wrong phone model

XRaySpeX — Mon, 26 Sep 2022 20:36:19 GMT

@ivorgeorge : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.