topic Re: PAYG Sim card deliver in Orders

PAYG Sim card deliver

juliagpha — Mon, 26 Sep 2022 18:30:40 GMT

I have ordered two PAYG sim cards on the 21st Sep. Unable to track it, following text on your site.

How do I find out where they are please? I need them as soon as possible please. No text has been received.

Thanks

At this time, we can only provide tracking for orders that include a pay monthly device.

If you've ordered a pay as you go phone or device, or an EE SIM, your order should arrive within 48 hours. Keep an eye out for text or email updates from us.

Re: PAYG Sim card deliver

XRaySpeX — Mon, 26 Sep 2022 18:42:06 GMT

There's no tracking on PAYG SIMs. They are sent by 2nd Class post.

Re: PAYG Sim card deliver

Christopher_G — Tue, 27 Sep 2022 07:19:00 GMT

They should arrive today or tomorrow, @juliagpha.

If they don't, it may be worth speaking to our Mobile Care team for replacements.

Chris