https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177478#M59369 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1707372">@Nld55</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'm sorry to hear there is a queue to speak to our sales team at the moment. Please try again later if you are unable to hold at the moment.</P> <P>James</P> Sun, 25 Sep 2022 15:06:28 GMT James_B 2022-09-25T15:06:28Z https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177457#M59360 <P>I have been sent an email that I am unable to reply to asking me to phone in. The call queues are ridiculous and I am unable to queue for those lengths of time. Was trying to order an upgrade but at this rate I won't bother and I'll go elsewhere for a new phone. Anyone else got the same issues?</P> Sun, 25 Sep 2022 14:12:56 GMT https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177457#M59360 Nld55 2022-09-25T14:12:56Z https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177474#M59367 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1707372">@Nld55</a>&nbsp; Unfortunately EE don’t control the amount of calls they receive at any one time. &nbsp;</P> Sun, 25 Sep 2022 14:46:14 GMT https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177474#M59367 Chris_B 2022-09-25T14:46:14Z https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177478#M59369 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1707372">@Nld55</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'm sorry to hear there is a queue to speak to our sales team at the moment. Please try again later if you are unable to hold at the moment.</P> <P>James</P> Sun, 25 Sep 2022 15:06:28 GMT https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177478#M59369 James_B 2022-09-25T15:06:28Z https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177483#M59374 Unhelpful to say the least, I think I'm intelligent enough to work that one out for myself....Sent from my Galaxy Sun, 25 Sep 2022 15:44:49 GMT https://community.ee.co.uk/t5/Orders/Unable-to-get-through-on-the-phone-and-no-live-chat/m-p/1177483#M59374 Nld55 2022-09-25T15:44:49Z