topic Re: Where's my order? in Orders https://community.ee.co.uk/t5/Orders/Where-s-my-order/m-p/1176642#M59257 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1756934">@ShaunnieT</a>&nbsp;,</P><P>Welcome to the community,</P><P>Firstly this is not customer service, but a public forum where there is no access to accounts. You have not written what phone you have ordered, this will also depend on stock, where you are in the queue, as orders are on a first come first serve, and if it is for the latest IPhone, then their could be a wait.</P><P>As soon as DPD have your order, you will receive notification the evening before delivery and another one on the day of delivery with a one hour window for delivery.</P> Fri, 23 Sep 2022 11:22:11 GMT Schockwave 2022-09-23T11:22:11Z Where's my order? https://community.ee.co.uk/t5/Orders/Where-s-my-order/m-p/1176610#M59250 <P>I ordered an additional phone on Wednesday. I have not received a confirmation email. I called 150 this morning and was told to wait for a text from dpd at around 11am.</P><P>&nbsp;</P><P>I still have not heard anything.&nbsp;</P> Fri, 23 Sep 2022 10:43:34 GMT https://community.ee.co.uk/t5/Orders/Where-s-my-order/m-p/1176610#M59250 ShaunnieT 2022-09-23T10:43:34Z Re: Where's my order? https://community.ee.co.uk/t5/Orders/Where-s-my-order/m-p/1176642#M59257 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1756934">@ShaunnieT</a>&nbsp;,</P><P>Welcome to the community,</P><P>Firstly this is not customer service, but a public forum where there is no access to accounts. You have not written what phone you have ordered, this will also depend on stock, where you are in the queue, as orders are on a first come first serve, and if it is for the latest IPhone, then their could be a wait.</P><P>As soon as DPD have your order, you will receive notification the evening before delivery and another one on the day of delivery with a one hour window for delivery.</P> Fri, 23 Sep 2022 11:22:11 GMT https://community.ee.co.uk/t5/Orders/Where-s-my-order/m-p/1176642#M59257 Schockwave 2022-09-23T11:22:11Z