topic Re: Upgrade phone samsung s22 ultra in Orders

Upgrade phone samsung s22 ultra

Sprest — Thu, 22 Sep 2022 15:53:00 GMT

Placed an order for Samsung 22 ultra on Sunday 18th and have had no update as to where it is. Tried to call twice and had the phone cut off. Can someone track my order? When I type my tracking number in it cannot locate the order.

Re: Upgrade phone samsung s22 ultra

Christopher_G — Thu, 22 Sep 2022 16:54:00 GMT

Hi @Sprest

Welcome to the community.

Which colour and memory size did you choose? I'll check our stock levels for you

Chris

Re: Upgrade phone samsung s22 ultra

Sprest — Thu, 22 Sep 2022 16:56:29 GMT

Hi Chris

It was Phantom Green. 256 memory.

Thanks

Shannon

Re: Upgrade phone samsung s22 ultra

Christopher_G — Thu, 22 Sep 2022 17:00:07 GMT

Thanks, @Sprest. As far as I can see, they're in stock.

I would recommend calling again to check the order, you should be able to get through now.

Chris

Re: Upgrade phone samsung s22 ultra

Sprest — Thu, 22 Sep 2022 19:52:54 GMT

Hi Chris

I'm still having no luck in getting through. Is there anything else I can do? I am getting really frustrated trying to contact somebody?

Thanks

Shannon

Re: Upgrade phone samsung s22 ultra

Christopher_G — Fri, 23 Sep 2022 08:01:28 GMT

You could try the live chat on the contact us help page or pop into your nearest EE store @Sprest.

Chris