topic Re: Best Device in Orders

Best Device

Mandy2112 — Sun, 18 Sep 2022 10:50:22 GMT

Re: Best Device

Chris_B — Sun, 18 Sep 2022 10:51:14 GMT

@Mandy2112 No such thing as the best device it’s what you want is best for you.

Re: Best Device

Mandy2112 — Sun, 18 Sep 2022 10:55:31 GMT

I made the switch from apple to android and never looked back. I'm currently using a Samsung galaxy s20 FE. I'm struggling now though to even place any kind of order with ee as it wants me to register a device or broadband & I have neither so now what do I do?

Re: Best Device

Schockwave — Sun, 18 Sep 2022 11:04:49 GMT

@Mandy2112 , you will need to log out and order as a new customer. If you have been with another network and want to keep your number, you will need a PAC code to transfer the number.

Are you wanting a contract or pay as you go?

Re: Best Device

Mandy2112 — Sun, 18 Sep 2022 11:10:53 GMT

I've tried the logout process multiple times and once I select what I want to order it requests login no other option so I'm at a loss. Was looking for pay monthly with 0 upfront if even possible but looks like I can't even get past the register page it gives me 3 options, add ee mobile, add ee broadband or join ee community

Re: Best Device

Schockwave — Sun, 18 Sep 2022 11:41:04 GMT

@Mandy2112 , I would suggest ringing customer service, they should be able to help. You also need to make sure you are doing this as a new customer, it should work, as you are not an EE customer. Try restarting your browser or try another browser.

Re: Best Device

XRaySpeX — Sun, 18 Sep 2022 14:20:10 GMT

@Mandy2112 : Is the Samsung Galaxy S20 FE with EE? If so, you should register its no.