topic Re: I want to order a handset I’m a bt customer in Orders

I want to order a handset I’m a bt customer

dibble1952 — Sat, 17 Sep 2022 19:08:04 GMT

Re: I want to order a handset I’m a bt customer

dibble1952 — Sat, 17 Sep 2022 19:12:49 GMT

I’m a bit broadband customer I want to order a handset but can’t seem to do so it’s saying enter my ee number but I’m not with them any ideas how I do it

Re: I want to order a handset I’m a bt customer

XRaySpeX — Sat, 17 Sep 2022 19:36:19 GMT

@dibble1952 : Don't login to your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.

Re: I want to order a handset I’m a bt customer

Mustrum — Sat, 17 Sep 2022 20:38:09 GMT

@dibble1952 you need to go to BT.com and then the Mobile tab, choose the device you want and click on the link to take you to the EE site. For example https://www.bt.com/products/mobile/

This way it will carry forward the exclusive BT Broadband discounts. It won't work if you come straight to the EE site.

PS make sure the "I am a BT Broadband Customer" button is clicked before you click on the "View on EE" device of your choice.