topic Re: iPhone 13 Pro Max 512GB non return fee in Orders

iPhone 13 Pro Max 512GB non return fee

hamid336007 — Thu, 15 Sep 2022 21:41:55 GMT

Hi,

I have upgraded to the 14 with Anytime Upgrade and should receive it tomorrow (16/09) .

Can someone confirm how much I am expected to be charged if I want to keep and not return my old device (13 pro max 512gb)

thanks

Re: iPhone 13 Pro Max 512GB non return fee

bazza12 — Fri, 16 Sep 2022 05:55:01 GMT

If you don’t return the phone assuming ur on anytime upgrade a £495 charges would be applied to your next bill

Re: iPhone 13 Pro Max 512GB non return fee

hamid336007 — Fri, 16 Sep 2022 12:43:11 GMT

HI Bazza,

are you 100% sure? that was the fee for the 12 pro max but i suspect it has increased this year

thanks

Re: iPhone 13 Pro Max 512GB non return fee

matsmad7 — Sat, 17 Sep 2022 10:13:00 GMT

Has anyone got an answer for this? as no one at EE has a direct answer i've been told 3 different prices

Re: iPhone 13 Pro Max 512GB non return fee

hamid336007 — Sat, 17 Sep 2022 15:52:20 GMT

i've called 3 times and no one was able to give an answer either.

what prices were you quoted? @matsmad7

Re: iPhone 13 Pro Max 512GB non return fee

matsmad7 — Sat, 17 Sep 2022 16:11:18 GMT

Well…. Been quoted £1080 twice one said £666 and another said £295 and I saw the price on this thread.

Re: iPhone 13 Pro Max 512GB non return fee

asimtahraf — Thu, 22 Sep 2022 16:49:16 GMT

I’m in the same situation. Nobody at EE knows and they all give different values.

I’ve sold my 13 Pro Max now that I have the 14 Pro Max thinking it would be the same £495 that it is every year. But now I’m uncertain and haven’t heard anything?

Has your return pack arrived to quote you a figure? Someone at EE just told me £900 and I sold my 13 Pro Max for £700….. So I fear I may lose £200 now!

Re: iPhone 13 Pro Max 512GB non return fee

deejaybenji — Thu, 22 Sep 2022 16:54:22 GMT

You should get an email from EE saying about the trade in, mine was £495 for a 256gb 13 Pro Max.

Sold the phone for £730 as it made more sense to do it that way!

Re: iPhone 13 Pro Max 512GB non return fee

asimtahraf — Thu, 22 Sep 2022 16:56:42 GMT

Oh that’s good if it’s £495.

I received the phone on the 16th and haven’t heard anything since.

I do the same every year, but someone at EE just told me it was £900… and I started to panic a little lol.

£495 sounds right for me too as I’m also supposed to return a 13 Pro Max 256gb.

Thanks for that! I’ll await the email 🙂

Re: iPhone 13 Pro Max 512GB non return fee

deejaybenji — Thu, 22 Sep 2022 17:03:15 GMT

I got my email last Friday which was delivery date so check your inbox, it might be different for the 512gb one but I was told 100% £495 was my non trade in fee so I just sold it privately as mentioned.

Re: iPhone 13 Pro Max 512GB non return fee

asimtahraf — Thu, 22 Sep 2022 17:08:32 GMT

No i have 256gb too, OP has 512gb.

Albeit, nothing in my emails or junk folder from then