topic Re: iPhone 14 pro max in Orders

iPhone 14 pro max

Emilyobrien2402 — Fri, 16 Sep 2022 04:24:20 GMT

I ordered iPhone 14 pro max on the 13th september and got told it would arrive on the 16th September and obviously not even been dispatched so does this mean it’s going to take 14 days for it to be dispatched

Re: iPhone 14 pro max

James_B — Fri, 16 Sep 2022 12:07:11 GMT

Hi @Emilyobrien2402,

Welcome to the EE Community.

Pre-orders are being dispatched on a first come, first serve basis. You'll receive a text with tracking details as soon as stock arrives to fulfil your order.

James

Re: iPhone 14 pro max

Twambie — Fri, 16 Sep 2022 15:59:07 GMT

Do you have an estimation on how long this may take?

Re: iPhone 14 pro max

James_B — Fri, 16 Sep 2022 17:23:07 GMT

Hi @Twambie,

Which model did you go for? What was the date and time of your order?

James

Re: iPhone 14 pro max

Twambie — Fri, 16 Sep 2022 18:00:41 GMT

I ordered iPhone 14 Pro Max 256GB and I ordered it on 13th September

Re: iPhone 14 pro max

James_B — Fri, 16 Sep 2022 18:06:22 GMT

Which colour @Twambie?

James

Re: iPhone 14 pro max

Twambie — Fri, 16 Sep 2022 19:04:44 GMT

Space Black

Re: iPhone 14 pro max

Jon_K — Sat, 17 Sep 2022 10:15:30 GMT

Hi @Twambie.

It appears this is a popular model and colour.

It could take around 28 days for this to be dispatched. If you'd like to speak to our Customer Care team about a model that is available for dispatch sooner, please get in touch.

Jon

Re: iPhone 14 pro max

Twambie — Sat, 17 Sep 2022 11:21:04 GMT

@Jon_K Alright i would want to do that, how can I change the color to one that is available now?

Re: iPhone 14 pro max

Jon_K — Sat, 17 Sep 2022 11:40:04 GMT

If you speak with our Customer Care team they can help you with this, @Twambie.

Jon

Re: iPhone 14 pro max

Twambie — Sat, 17 Sep 2022 12:37:13 GMT

Okay i called them and they said all different options are up to 28 days for now except for the Gold Pro Max which takes 26 days. I guess its a long wait from now 😞

Re: iPhone 14 pro max

anth_85 — Wed, 21 Sep 2022 07:33:21 GMT

Did you get anywhere? I ordered the same model on the same day and was told the same thing, that it would arrive on the 16th.

Re: iPhone 14 pro max

Twambie — Wed, 21 Sep 2022 08:40:40 GMT

No, its still a long wait from now. I haven't been updated about anything else since then, I hope it will be 16 for me too