topic Broadband order in Orders

Broadband order

cerijones16 — Fri, 16 Sep 2022 08:44:41 GMT

Hi, I ordered new broadband and was told that engineer will be coming 4th October and that I would get confirmation within 5 days of order that all was booked. I haven't had anything and this was 28th August. My tracking order doesn't register as valid to track! Can't find a way to speak to anyone!

Re: Broadband order

Mustrum — Fri, 16 Sep 2022 08:54:23 GMT

Hi @cerijones16

The following Help Page shows ways to track your order, including a number to call.

Calling from EE landline
0800 079 8586

From another provider
0800 956 6000

https://ee.co.uk/contact-ee/order-delivery/broadband-landline/track-order