topic Re: Re: How to live chat with EE team ? in Orders

Re: How to live chat with EE team ?

GabrielaaH17 — Sat, 10 Sep 2022 15:24:35 GMT

Hello, I would like to confirm my order.

Leanne_T — Sat, 10 Sep 2022 15:38:13 GMT

What device have you ordered, including size and colour?

When did you place the order?

Leanne.

GabrielaaH17 — Sat, 10 Sep 2022 16:07:11 GMT

I placed the order today. The order was an IPhone 14 pro max, purple

Leanne_T — Sat, 10 Sep 2022 17:48:37 GMT

Did you receive an email confirming your order?

Leanne.

GabrielaaH17 — Sat, 10 Sep 2022 21:44:29 GMT

Yes, my order number is: xxxxxxxxxxxx

Leanne_T — Sun, 11 Sep 2022 06:37:15 GMT

If you would like to check the order has been processed, please call us on 150 or 0800 079 8586 and the team will check this for you.

Leanne.

GabrielaaH17 — Mon, 12 Sep 2022 10:04:41 GMT

Hello,

I tried several times to call these numbers but my call is not answered due to high call demand. I would really like to have my order completed.

Thank you

Gabriela

James_B — Mon, 12 Sep 2022 12:03:33 GMT

Have you been asked to contact our sales team regarding your order?

James

James_B — Mon, 12 Sep 2022 16:58:47 GMT

Welcome to the EE Community.

I'm sorry to hear you're having trouble contacting our chat team. Is it something we could help you with in the community?

James